After-sales service & Engine Maintenance
Providing Information on After-Sales Service and Maintenance
We suggest and provide planned maintenance by using the maintenance records chart that’s been made into a database from the time that the ship went into service as well as constantly providing parts, so that our customers can use the UE engine safely and with peace of mind. In the unlikely event of a problem, we can take advantage of our strength as an engine developer, and respond promptly in cooperation with the development design department.
technical inquiries
【Japan and Other Countries without China】
Japan Engine Corporation Service Engineering Department
TEL：078-949-0804
E-mail：service@j-eng.co.jp
【China】
J-ENG Customer Support Center（Shanghai Office）
Room 1001, Building 1, No. 268, Zhongshan South Road, Shanghai
TEL：+86-21-6333-6268
E-mail: service＠j-eng.co.jp
Spare parts and service engineers
【Japan and Other Countries without China】
Japan Engine Corporation After-Sales Department
TEL：078-949-0808
E-mail：sales2@j-eng.co.jp
【China】
J-ENG Customer Support Center（Shanghai Office）
Room 1001, Building 1, No. 268, Zhongshan South Road, Shanghai
TEL：+86-21-6333-6268
E-mail: service＠j-eng.co.jp
Providing Information Regarding Maintenance
We issue Service Information on an irregular basis, and provide information regarding maintenance through the internet.
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What's New of “UE Service Information”
| 2025/04/24 | USI-50001 Rev.0 "Proper operation of EGR system when not in use for a long time" |
|---|---|
| 2025/04/24 | USI-53601 Rev.0 "Discontinuation of the Cylindrical Sight Grass for outlet pipe ofT/C lube oil & scavenging drain line" |
| 2025/04/24 | USI-54109 Rev.2 "Information of unified specification for Fuel pressure pipe(Valid for Kobe Diesel Co.,Ltd.-make Engine Only)" |
| 2025/04/14 | USI-GW Rev.7 "Notice for the Holidays of J-ENG" |
| 2025/04/04 | USI-14301 Rev.1 "Allowable Limit of Material-loss on Combustion Surface of Exhaust Valve Spindle Disk" |
| 2025/04/04 | USI-10016 Rev.17 "Available technical service of each Authorized Repair Agent (ARA) " |
| 2025/03/12 | USI-10001E Rev.1 "Instructions for Continuous Slow-Speed Operation" |
| 2025/02/07 | USI-AD Rev.0 "Announcement of Change in Address of J-ENG Akashi Head Office " |
| 2025/02/03 | USI-10016 Rev.16 "Available technical service of each Authorized Repair Agent (ARA) " |
| 2024/12/10 | USI-10016 Rev.15 "Available technical service of each Authorized Repair Agent (ARA) " |