Service & Support

After-sales service & Engine Maintenance

Providing Information on After-Sales Service and Maintenance

We suggest and provide planned maintenance by using the maintenance records chart that’s been made into a database from the time that the ship went into service as well as constantly providing parts, so that our customers can use the UE engine safely and with peace of mind. In the unlikely event of a problem, we can take advantage of our strength as an engine developer, and respond promptly in cooperation with the development design department.

technical inquiries

【Japan and Other Countries without China】
Japan Engine Corporation Service Engineering Department
E-mail:service@j-eng.co.jp
TEL:078-949-0804

【China】
Mitsubishi Heavy Industries (Shanghai)Co., Ltd. (MHISH)
22nd Floor, Office Tower 1, Raffles City Changning, No.1133 Changning Road,
Changning District, Shanghai, 200051, China

TEL:+86-21-6841-3030
FAX:+86-21-6041-5222
URL:http://www.mhi.com.cn

Spare parts and service engineers

【Japan and Other Countries without China】
Japan Engine Corporation After-Sales Department

E-mail:sales2@j-eng.co.jp
TEL:078-949-0808

【China】
Mitsubishi Heavy Industries (Shanghai)Co., Ltd. (MHISH)
22nd Floor, Office Tower 1, Raffles City Changning, No.1133 Changning Road,
Changning District, Shanghai, 200051, China

TEL:+86-21-6841-3030
FAX:+86-21-6041-5222
URL:http://www.mhi.com.cn

Providing Information Regarding Maintenance

We issue Service Information on an irregular basis, and provide information regarding maintenance through the internet.
ID and Password is needed in order to login.

What's New of “UE Service Information”

2021/08/27 USI-28203 Rev.1 "Advanced ECL (A-ECL) System Exchange Procedure of the Capacitor in the Control unit"
2021/08/20 USI-26306 Rev.1 "Introduction of New Type Check valve installed on Upper and Lower Exhaust Valve Drive"
2021/08/04 USI-28201 Rev.1 "ECL Timing System Maintenance Schedule for Maintenance Recommendation parts"
2021/07/28 USI-SMH Rev.3 "Notice for the Summer Holidays in 2021"
2021/07/26 USI-24508 Rev.4 "Specification of Piston Ring"
2021/07/20 USI-10026 Rev.0 "Enforcement of EEXI (Energy Efficiency Existing Ship Index) Regulation"
2021/07/08 USI-10004 Rev.8 "Lubricating Oil List for UEC Engines"
2021/07/07 USI-10016 Rev.8 "Japan Engine Corporation Available technical service of each Authorized Repair Agent (ARA)"
2021/06/10 USI-10022 Rev.3 "Recommendations about the use of 2020 SOx regulation compliant fuels"
2021/05/20 USI-10016 Rev.7 "Japan Engine Corporation Available technical service of each Authorized Repair Agent (ARA)"
2021/04/23 USI-31406 Rev.0 "Inspection / Maintenance of engine driven high pressure pump on UEC-Eco engines"
2021/04/12 USI-GW Rev.3 "Notice for the Holidays of J-ENG"
2021/03/31 USI-31407 Rev.0 "Notice of part number change for solenoid valve and main valve on UEC-Eco Engines"
2021/03/31 USI-10016 Rev.6 "Japan Engine Corporation The possible works of each Authorized Repair Agent (ARA)"
2021/03/05 USI-24508 Rev.3 "Specification of Piston Ring"
2021/03/03 USI-24528 Rev.0 "Coating thickness on piston ring running surface: How to measure and evaluate"
2021/03/03 USI-31902 Rev.0 "Improvement of spider joint's material for ECL supply pump/Eco electrically-driven pump"

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