After-sales service & Engine Maintenance
Providing Information on After-Sales Service and Maintenance
We suggest and provide planned maintenance by using the maintenance records chart that’s been made into a database from the time that the ship went into service as well as constantly providing parts, so that our customers can use the UE engine safely and with peace of mind. In the unlikely event of a problem, we can take advantage of our strength as an engine developer, and respond promptly in cooperation with the development design department.
technical inquiries
【Japan and Other Countries without China】
Japan Engine Corporation Service Engineering Department
TEL：078-949-0804
E-mail：service@j-eng.co.jp
【China】
J-ENG Customer Support Center（Shanghai Office）
Room 1001, Building 1, No. 268, Zhongshan South Road, Shanghai
TEL：+86-21-6333-6268
E-mail: service＠j-eng.co.jp
Spare parts and service engineers
【Japan and Other Countries without China】
Japan Engine Corporation After-Sales Department
TEL：078-949-0808
E-mail：sales2@j-eng.co.jp
【China】
J-ENG Customer Support Center（Shanghai Office）
Room 1001, Building 1, No. 268, Zhongshan South Road, Shanghai
TEL：+86-21-6333-6268
E-mail: service＠j-eng.co.jp
Providing Information Regarding Maintenance
We issue Service Information on an irregular basis, and provide information regarding maintenance through the internet.
ID and Password is needed in order to login.
What's New of “UE Service Information”
| 2024/04/12 | USI-GW Rev.6 "Notice for the Holidays of J-ENG" |
|---|---|
| 2024/03/29 | USI-31002 Rev.1 ”Allowance for Clearance of Running Surface between Plunger and Barrel of Fuel Oil Injection Pump” |
| 2023/12/19 | USI-54109 Rev.0 "Information of unified specification for Fuel pressure pipe" |
| 2023/12/05 | USI-NYH-E Rev.6 "Notice for the Holidays of J-ENG" |
| 2023/07/04 | USI-SMH Rev.5 "Notice for the Holidays of the J-ENG" |
| 2023/06/23 | USI-10004-E Rev.9 "Lubricating Oil List for UEC Engines" |
| 2023/06/15 | USI-16203-E Rev.0 "Proper adjustment of sea water flow velocity in air cooler of EGR engines" |
| 2023/05/22 | USI-13305-E Rev.0 "Information of unified specification for piston rod stuffing box rings and springs" |
| 2023/05/15 | USI-40087-E Rev.0 "MET type Turbocharger Tightening check of turbocharger mounting bolt" |
| 2023/04/27 | USI-24601-E Rev.0 "Attention for installation of the swing lever (Piston cooling oil inlet pipe)" |