After-sales service & Engine Maintenance
Providing Information on After-Sales Service and Maintenance
We suggest and provide planned maintenance by using the maintenance records chart that’s been made into a database from the time that the ship went into service as well as constantly providing parts, so that our customers can use the UE engine safely and with peace of mind. In the unlikely event of a problem, we can take advantage of our strength as an engine developer, and respond promptly in cooperation with the development design department.
technical inquiries
【Japan and Other Countries without China】
Japan Engine Corporation Service Engineering Department
TEL：078-949-0804
E-mail：service@j-eng.co.jp
【China】
Japan Engine Corporation (Shanghai)
R23, 5th Floor, T2 Bldg., SOHO Tianshan Plaza, No.1717, Tianshan Road, Changning District, Shanghai
TEL：+86-21-6067-1701
E-mail: sh_technical＠jyj-eng.com.cn
Spare parts and service engineers
【Japan and Other Countries without China】
Japan Engine Corporation After-Sales Department
TEL：078-949-0808
E-mail：sales2@j-eng.co.jp
【China】
Japan Engine Corporation (Shanghai)
R23, 5th Floor, T2 Bldg., SOHO Tianshan Plaza, No.1717, Tianshan Road, Changning District, Shanghai
TEL：+86-21-6067-1701
E-mail: sh_sales＠jyj-eng.com.cn
Providing Information Regarding Maintenance
We issue Service Information on an irregular basis, and provide information regarding maintenance through the internet.
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What's New of “UE Service Information”
| 2026/07/14 | USI-50005 Rev.0 "Periodic cleaning of the turbocharger when using the EGR system" |
|---|---|
| 2026/07/14 | USI-50008 Rev.0 "Cleaning of filter and orifice in the drain lines of the air cooler water separator and scavenging air trunk" |
| 2026/07/14 | USI-50006 Rev.0 "Cleaning of the solenoid valves in the EGR scrubbing water system" |
| 2026/07/01 | USI-SMH Rev.8 "Notice for the Holidays of J-ENG" |
| 2026/04/20 | USI-10016 Rev.19 "Available technical service of each Authorized Repair Agent(ARA)" |
| 2026/04/20 | USI-GW Rev.8 "Notice for the Holidays of J-ENG" |
| 2026/03/31 | USI-28401 Rev.0 "Regular Inspection of the Chain Tensioner for SIP Cylinder Lubricator Driving System" |
| 2026/03/31 | USI-14209 Rev.0 "Introduction of margin-improving parts as fuel valve opening pressure adjustment screw" |
| 2026/03/31 | USI-50001 Rev.1 "Proper operation of EGR system when not in use for a long time" |
| 2026/03/31 | USI-14210 Rev.0 "Introduction of cleaning tools for drain pipes of fuel injection valve" |